The virtual law practice: the future is now.

The phrase "virtual attorney" used to connote a solo practitioner who had started their firm on a shoestring budget. Now that the future has arrived, a virtual attorney is someone who has leveraged the best legal technology to bring the most convenient experience to his or her clients. No longer must a client miss work, drive downtown, and search for an expensive parking spot just to sign a document or briefly meet with an attorney.

Today, a prospective client can find an attorney on the internet, schedule an appointment through a virtual assistant, consult with the attorney face-to-face in a video conference, review and sign all documents through a secure client portal, then receive and pay the invoice electronically. The client may be a deployed soldier in another country, an astronaut living onboard the International Space Station, or a busy executive just a few blocks away. This is the future we have all been dreaming of since first visiting Spaceship Earth at Epcot, alas, without the flying cars.

At the 2017 ABA TECHSHOW in Chicago, Morris Tabush, from Tabush Group, did a presentation titled, "Introducing the Law Firm of Tomorrow." He discussed the concept of desktop as a service (DaaS) and explained "how virtual desktops and cloud infrastructure eliminates the need for complex IT systems, desktops, and servers, or having to worry about downtime and backups." With DaaS, also known as remote desktop virtualization, all computer applications and data storage are managed by the provider. Users only need a screen, a keyboard, and a mouse on their desks. If an attorney's office is robbed or flooded during a hurricane, nothing important is lost or compromised. There are no longer any expensive hardware upgrades or replacements to worry about. A subscriber can bundle all their programs and let the provider integrate them and determine when they need to be renewed or upgraded.

A key part of all this technology is the client portal, and many practice management software products include a client portal at no additional cost. Most portals offer the same level of security used for online banking, and the encrypted messaging is much better than email for keeping client information confidential. The 2017 Solo and Small Firm Legal Technology Guide states, "Clients adore the instant accessibility and security of client portals--and in...